Terms & Conditions

Welcome to Traditional Rakhi! Before you start using our platform and services, please read these Terms and Conditions carefully. By accessing or using our website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any additional guidelines or rules applicable to specific services offered by us. If you do not agree to these terms, please refrain from using our website.

  1. General Terms:

1.1 Eligibility: You must be at least 18 years old to use our website. If you are accessing or using our services on behalf of a company or legal entity, you represent that you have the authority to bind them to these Terms and Conditions.

1.2 Account: You may need to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3 Prohibited Activities: You agree not to engage in any illegal or unauthorized activities while using our website, and you shall not violate any applicable laws or regulations.

  1. Product Listings and Information:

2.1 Product Descriptions: We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not warrant that the information is error-free, complete, or current.

2.2 Pricing: All prices on the website are in Indian Rupees (INR) unless stated otherwise. We reserve the right to change prices at any time without prior notice.

2.3 Product Availability: Product availability is subject to change without notice. We may modify or discontinue products without liability.

  1. Ordering and Payment:

3.1 Order Acceptance: Your placement of an order does not necessarily mean acceptance of that order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in product information, or suspicion of fraudulent activity.

3.2 Payment: We offer various payment options, including credit/debit cards, net banking, mobile wallets, and cash on delivery (COD), subject to availability and conditions.

  1. Shipping and Delivery:

4.1 Delivery Area: We currently deliver to locations within India only. Delivery to certain remote areas may be limited or not possible.

4.2 Delivery Timeframe: The estimated delivery time will be provided during the checkout process and may vary depending on the shipping address and product availability.

4.3 Shipping Charges: Shipping charges, if applicable, will be communicated to you before you place an order.

  1. Returns and Refunds:

5.1 Return Policy: We have a return policy that allows you to return products within a specified period (usually within 7-14 days) from the date of delivery. Please refer to our Return Policy for more details.

5.2 Refunds: Refunds for eligible returns will be issued in accordance with our Refund Policy.

  1. Intellectual Property:

6.1 Ownership: All content, logos, trademarks, and other intellectual property displayed on the website are owned by us or our licensors.

6.2 Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal, non-commercial purposes.

  1. Limitation of Liability:

7.1 Indemnification: You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including attorney’s fees) arising out of your use of the website.

7.2 Disclaimer: We provide the website and its content on an “as-is” basis without any warranties, express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

  1. Governing Law and Dispute Resolution:

8.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

8.2 Dispute Resolution: Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in [Your City].

  1. Amendments:

9.1 We reserve the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website.

Thank you for using Traditional Rakhi. If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].